Hookly - Support & Help

It's super easy! Open Hookly, enter your app name and description in the text box. Then either:

• Pick a Viral Format: Choose from proven formats like "Before vs After," "Mistakes You're Making," "Daily Routine," etc.
• Upload References: Screenshot viral TikTok slideshows you like, and Hookly will match their style

Tap "Generate Slideshow" and the AI will create TikTok-ready content in seconds!

Hookly is specifically designed for indie app developers and focuses on:

• Proven viral TikTok formats that consistently get millions of views
• Native TikTok feel - content looks organic, not like ads
• Reference image matching - replicate styles that already work
• App-specific optimization - understands your product and creates relevant content
• Zero learning curve - no design or video editing skills needed

Hookly includes formats proven to get millions of views:

• Before vs After Transformation: Show the problem and your app as the solution
• Mistakes You're Making: Negative hooks that trigger self-reflection
• Daily Routine Blueprint: People love routines and authenticity
• Expert Secrets: Creates authority and valuable advice formats
• And more formats being added regularly based on what's trending!

If you see a viral TikTok slideshow you like:

1. Screenshot it (up to 5 reference images)
2. Upload to Hookly in the "Use Reference" tab
3. Hookly's AI analyzes the style, layout, text placement, and visual approach
4. Generates similar content matching that viral style but for YOUR app

This lets you leverage proven viral content without copying it directly!

For iOS: Go to Settings > [Your Name] > Subscriptions > Hookly

For Android: Open Google Play Store > Menu > Subscriptions > Hookly

You can also use the "Restore Purchases" option in the app if you've switched devices.

Yes! You can use the AI-generated TikTok slideshows to promote your app, business, or digital products. The content is created for your commercial use to drive organic app downloads and brand awareness.

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > Hookly > Cancel
• Android: Google Play Store > Menu > Subscriptions > Hookly > Cancel

You'll continue to have access until the end of your current billing period.

Hookly creates content optimized for viral potential, but going viral depends on several factors:

• Timing: Post when your target audience is most active
• Consistency: Post regularly to train the TikTok algorithm
• Engagement: Respond to comments quickly to boost engagement
• Hashtags: Use relevant, trending hashtags for your niche
• Hook: First 1-2 seconds are crucial - make them compelling
• Testing: Try different formats to see what resonates with your audience

Hookly gives you the best foundation, but success also depends on your TikTok strategy!

Yes! Premium users can save multiple app projects in their library. This lets you:

• Create content for multiple apps you're developing
• Save different variations for A/B testing
• Quickly regenerate content for the same app
• Keep your app descriptions organized

Once your slideshow is generated:

1. Tap the export/share icon
2. Choose "Save All Images" or "Create & Save Video"
3. Content is saved to your camera roll
4. Open TikTok app and create a photo slideshow post
5. Upload the images from your camera roll

The content is already optimized for TikTok's 2:3 ratio!

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have a stable internet connection
• Free up storage space on your device (generation requires temporary storage)
• Clear app cache (Android) or reinstall the app (iOS)

If issues persist, contact us at mallik.puranjan@gmail.com with your device model and OS version.

• Check your internet connection (AI generation requires stable connectivity)
• Try simpler app descriptions first
• Reduce the number of reference images (try 1-2 instead of 5)
• Wait a moment and try again - servers might be busy
• Close other apps to free up device memory
• Try a different viral format

• Ensure images are clear screenshots (not blurry)
• Use images in portrait orientation (TikTok format)
• Upload actual TikTok slideshow screenshots for best results
• Avoid images with too much text or complexity
• Try uploading 2-3 images instead of 5 for faster processing

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check your email for purchase confirmation

If this doesn't work, contact us with your purchase receipt.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website at reportaproblem.apple.com
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request. Note: Refunds are at the discretion of Apple/Google.